Terms and Conditions
Introduction
Welcome to Light Logistics. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using our website and services.
Scope of Services
Light Logistics provides logistics and shipping services, including but not limited to air, sea, and land freight, warehousing, and delivery solutions. The terms outlined here govern your use of these services.
User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information required for shipping and logistics.
- Comply with all applicable laws and regulations related to shipping and transportation.
- Ensure that items shipped do not include prohibited or restricted goods as outlined in our policies.
Prohibited Items
We do not transport items that are:
- Illegal, hazardous, or prohibited by law.
- Dangerous goods requiring special handling without prior approval.
- Perishable or time-sensitive items unless agreed upon in advance.
Pricing and Payments
All prices are subject to change based on market conditions, fuel surcharges, or other operational factors.
Payments must be made in full before shipment unless otherwise agreed upon in a written contract.
Taxes, duties, and customs fees are the responsibility of the client.
Shipping and Delivery
Delivery Times: While we aim to meet delivery schedules, all times provided are estimates and may vary due to factors beyond our control.
Tracking: Shipments can be tracked through our website using the provided tracking number.
Liability for Delays: Light Logistics is not liable for delays caused by unforeseen circumstances, including but not limited to weather conditions, customs clearance, or strikes.
Liability and Limitations
Loss or Damage: Our liability for lost or damaged shipments is limited to the declared value or the amount specified under applicable law.
Exclusions: We are not liable for indirect, consequential, or incidental damages arising from delays, loss, or misdelivery.
Termination
We reserve the right to terminate your access to our website or services at any time without notice for violation of these terms or other reasons deemed necessary.
Amendments
Light Logistics reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of the updated terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
- Email: operations@lightlogistics-eg.com
- Phone: +20 01000059019
- Address: Building No.3, SQ 1123, Abd El Hameed Badawy St., Sheraton, Cairo, Egypt